FAQ

MATERIAL

 

What is the material used for the jewelry pieces?

          All jewelry pieces are 925 sterling silver and 18k gold plated.

           Do they rust? 

925 sterling silver doesn't rust or give any green marks on the skin,      although perfume and other substances can wear off the gold plating, so its best to avoid these substances to ensure long lasting shine.

 

          MY ORDER

            Can I request a refund?

.           We don't have a refund policy, only exchange is available.

 

SHIPMENT

         How long does it take to receive my order?

        1-3 working days in Jordan.

        International shipping takes about 7-10  working  days.

         How much does shipping cost?

          In Jordan-

•          Amman: 2JD
•          Aqaba: 4JD
•          Irbid & other areas:3JD

        International shipping varies on the country, check out all international shipping info here!

 

RETURNS

         How can I exchange my package?

        Contact us on WhatsApp, Instagram or via email. Please note that exchange has to be within 14 days of purchase, earrings cannot be exchanged.